We create digital services and interactive experiences that help your business thrive and delight your customers.
Can I use my account for commercial purposes? Yes, you can use your account to build and run your business, including e-commerce. The World Wide Web has become an efficient and cost-effective means of making information available to a wide user base, and we encourage our clients to use this flexible medium. The Business plan […]
Can I upgrade my hosting plan at any time? Yes, you can upgrade your account at anytime transparently. You will pay the difference between your current account and your new account. There are no extra fees involved in upgrading.
Can I track the number of visitors my site gets? Yes you can. Your web hosting package has a stats program that will report, amongst other things, the number of hits, impressions and unique visitors. These stats use your log files to generate visitor information. You can also use remote tracking solutions (such as TheCounter.com […]
Can I obtain Statistical Data? Web-based access to Webalizer statistics is available on all hosting plans. Webalizer gives you the ability to track what domains are accessing your web site, how many “visitors” you are getting, search terms used, how much data is being transferred and much more.
Can I monitor my disk space and bandwidth usage? Yes. You may monitor disk space and bandwidth usage from within your cPanel control panel.
Can I have additional domain names point to my hosting account? You will have the option to point multiple domains at the same directory (e.g. domain.com and domain.net point to the same place), or to separate directories (e.g. domain1.com to /domain1directory/, domain2.com to /domain2directory/).
Aren’t my domain renewal and my hosting account renewal the same thing? Why separate charges? Domain name renewals and hosting account renewals are separate services and are billed separately. You may have registered your domain name with one of many domain name registrars. If your domain name is registered with another registrar, you will receive […]
Are there any extra costs involved in hosting a secure site (i.e. having a SSL certificate)? Yes, you’ll need to get a digital certificate from a Certificate Authority. This will be an additional cost over and above your hosting fee. Please contact us if you need to set up your SSL certificate.
