Web Servers
Customer’s Queries
How quick you’re in replying and solving your customer’s queries?
We take pride in the services we provide to our customers. Our customers are our main priority and it is always easy to reach to us and get an immediate response from us. We aim to make our each and every customer satisfied and happy with the services.
All queries and requests are answered within 24 hours.
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Hourly or Project Basis
Do you charge on a per hour or per project basis?
We always provide prices on a per project basis, this gives you a greater ability to plan your finances. The price for the project we give you will always remain fixed as long as your requirements remain unchanged. If your requirements change significantly we will always provide details of additional costs before proceeding.
While if you need to work with us on hourly basis, we can discuss job and move on accordingly as well.
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Unlimited Access
Will I have unlimited access to update and make changes to my pages?
You have unlimited access via FTP and the Web-based File Manager 24 hours per day, 7 days a week. As such, you can create and maintain your Web pages on your own computer and upload files to your website at your leisure.
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Uptime
What is uptime?
Uptime is the amount of time that your website is available and online throughout the month. Thus if your website has 100% uptime it means that your site was not down for any time throughout the month. If your site was down for a total of 45 minutes in the month then your uptime was approximately 99.9%.
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Access cPanel
How do I access my cPanel website control panel?
Navigate to https://www.yoursite.com/cpanel and replace “yoursite.com” with your domain name.
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Control Panel
Does VirtualReality have a “Control Panel” or some other utility to manage my website?
Yes, VirtualReality features an enhanced user interface that is fully integrated with cPanel. Our single-sign on control panel gives you access to domains, SSL certificates, and other hosting account features. Our hosting accounts feature cPanel which is the industry leading control panel and provides a rich online environment from where you can manage your web hosting.
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