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I have been notified that my account has been set up but my site is still not active. Why it is so? If you have received a notification e-mail and it’s been over 48 hours, it means either that you did not point your domain name to the right DNS servers, or that your ISP’s […]
How much does additional bandwidth cost? If you need additional bandwidth for your account you will need to upgrade to a larger plan or you can top-up bandwidth as add-on to any account. The cost will depend upon the plan you select. You can also log into your control panel at any time to view your […]
How long does it take for a hosting account to be set up? New accounts are guaranteed to be set up within 24 hours from the time we receive your order’s payment. It is usually setup and accessible within 10-15 minutes even. Once an account is set up an activation notice will be sent to […]
How is billing handled? Depending on the plan, you have your choice of annually, 2-year, or 3-year billing. By default your hosting renewal will automatically be setup as annual.
How do I transfer files to my website? Files must be transferred to the Web server via File Transfer Protocol (FTP) or your account’s Web-based File Manager. If you need FTP, SSH, mail, or other Internet software, visit ZDNet Software Library. ZDNet Software Library is a source for the latest Internet applications with ratings and […]
How do I set up an email account in Outlook Express? Our control panel will provide your Auto Outlook Configuration with few clicks. Additionally, here’re the steps : Open Outlook Express by double-clicking the Outlook Express icon on your desktop. The first time you start Outlook Express the Internet Connection Wizard will run. Select Create […]
How do I publish or upload my website to the internet? The most common way of uploading files to your site’s account is by using FTP. When you sign up you will be sent your FTP account and details that lets you access files in your account. You can then use a FTP tool to […]
How do I access my cPanel website control panel? Navigate to https://www.yoursite.com/cpanel and replace “yoursite.com” with your domain name.
How can I edit a mySQL database table without creating an application? Cpanel allows you to use phpMyAdmin to edit mySQL tables through the use of SQL query language.
Does it make a difference what type of computer I use? No. You can design your website on any type of computer you want. The important thing is what your web hosting account can support. So for example if your computer has Windows you can still host your website on a Linux server. Even websites […]
