Web Hosting

Yes! We can provide a web consultancy for website and full ecommerce service, including: domain name registration, email mailboxes, website hosting, web design, website development, web maintenance and custom application if required.

We always provide prices on a per project basis, this gives you a greater ability to plan your finances. The price for the project we give you will always remain fixed as long as your requirements remain unchanged. If your requirements change significantly we will always provide details of additional costs before proceeding.

No. Your website will physically be on a server with other websites but only your specific login info will access your website files.

You have unlimited access via FTP and the Web-based File Manager 24 hours per day, 7 days a week. As such, you can create and maintain your Web pages on your own computer and upload files to your website at your leisure.

Yes, all of our plan includes FTP Access.

On our servers we offer Unix (Red Hat Linux / CENTOS ) operating systems.

The Secure Sockets Layer (SSL) is a commonly used protocol for managing the security of a message transmission on the Internet. SSL uses a program layer located between the Internet’s Hypertext Transfer Protocol (HTTP) and Transport Control Protocol (TCP) layers. The “sockets” part of the term refers to the sockets method of passing data back and forth between a client and a server program in a network or between program layers in the same computer. SSL uses the public-and-private key encryption system from RSA.

SSL is an integral part of most Web browsers (clients) and Web servers. If a Web site is on a server that supports SSL, SSL can be enabled and specific Web pages can be identified as requiring SSL access. So in simpler terms, with an SSL Web Server Certificate on your website, any information sent to your web server is encrypted or scrambled, making it impossible to intercept or steal.

Web hosting is an allocated amount of disk space for your domain name on a computer that serves the information stored on it to the internet. It is where all the files that make up your web site can be found. Hosting removes the need of you having to provide and maintain expensive and complicated servers.

In general, any outward bound traffic from a web site, with the exception of e-mail, is considered to be data transfer. Every time a person visits your site every web page, image, midi file, quicktime video, etc. is viewed, data transfer is generated. VirtualReality offer plans that include a generous amount of free data transfer which should be more than enough for most sites. Additional data transfer beyond the threshold of most sites can be purchased at a relatively small charge to support the increased traffic.

Enabling anonymous FTP(File Transport Protocol) allows visitors to access your web site to upload and/or download files without a unique id and password. By controllable anonymous FTP, we are referring to an environment whereby anonymous access can be limited to specific files and directories.

This question is a good one and we’d love to answer it – Hopefully to your satisfaction!

We do not believe that you should simply go for the cheapest web hosting offered. The simple fact is that a web hosting company needs to make enough money to provide a decent level of technical support and service. If a web hosting package seems too good to be true, it probably is.

Our aim is simply to deliver the best web hosting ever that will delight all of our clients. This obviously entails many aspects, many of which cost money.

The Dedication issues:

1. We are 100% committed to delivering the best service. We are passionate about this. Of course everybody says this so these words probably sound hollow.
2. We will happily deal with any problems that you have until you are fully satisfied. We will not spare any time or effort to help you until your problem is 100% solved.
3. We aim to be your internet partners as opposed to simply your internet providers. We are continually working at improving all facets of our service and our offerings.

The Bandwidth issues:

1.  We also host all of our client websites on the best and latest servers ensuring that your sites are as stable and reliable as possible.

The Support issues:

1. We employ dedicated Client Services consultants to ensure the best local telephonic support possible.
2. We have monitoring systems to ensure that if our servers crash we will know about it instantly.
3. We have remote reboot devices to ensure that if our servers crash we will be able to get them up and running asap.

We simply do not compete on price for the service we offer. We know that there are many many cheaper options available. We do believe that the Web Hosting we provide is not a commodity and is good value at the price we charge.

The simple truth is that if we could offer our hosting services at much cheaper prices but we would then have to cut back on many of our support, bandwidth and server offerings. We could not then ensure top notch service and reliability. And these are non-negotiables for us.

Yes – Absolutely. We would love to host your site regardless of who designed it.

If you have received a notification e-mail and it’s been over 48 hours, it means either that you did not point your domain name to the right DNS servers, or that your ISP’s DNS server has not yet been updated. It generally takes 24 hours for domain names to become active. This is just how the Internet works; there is no way we can speed up the process.

If you need additional bandwidth for your account you will need to upgrade to a larger plan or you can top-up bandwidth as add-on to any account. The cost will depend upon the plan you select. You can also log into your control panel at any time to view your current bandwidth usage statistics.

New accounts are guaranteed to be set up within 24 hours from the time we receive your order’s payment. It is usually setup and accessible within 10-15 minutes even. Once an account is set up an activation notice will be sent to you via e-mail including your account information. You can begin uploading files to your new website immediately. You will be given a temporary web address to access the site prior to the completion of either domain registration or domain transfer so you can start working with your account right away.

Depending on the plan, you have your choice of annually, 2-year, or 3-year billing. By default your hosting renewal will automatically be setup as annual.

Files must be transferred to the Web server via File Transfer Protocol (FTP) or your account’s Web-based File Manager. If you need FTP, SSH, mail, or other Internet software, visit ZDNet Software Library. ZDNet Software Library is a source for the latest Internet applications with ratings and reviews to help you decide which application is best suited for your needs. An FTP tutorial is also available for beginner users who may not be familiar with FTP. We also provide a Web-based File Manager to make it even easier for you to upload your files.

Navigate to https://www.yoursite.com/cpanel and replace “yoursite.com” with your domain name.

No. You can design your website on any type of computer you want. The important thing is what your web hosting account can support. So for example if your computer has Windows you can still host your website on a Linux server. Even websites that are designed using Microsoft FrontPage using FrontPage extensions can be hosted on certain Linux Hosting options.

Yes. All FTP and incoming/outgoing e-mail traffic counts against your total bandwidth.

VirtualReality supports subdomain names with most of our web hosting packages, such as “name.yourdomain.com”.

Yes, VirtualReality features an enhanced user interface that is fully integrated with cPanel. Our single-sign on control panel gives you access to domains, SSL certificates, and other hosting account features. Our hosting accounts feature cPanel which is the industry leading control panel and provides a rich online environment from where you can manage your web hosting.

Yes. All of our servers support MySQL.

No, we do not require any forced advertising on your website. Once you sign up for an account, you have complete control over content and information contained in your website. As long as you stay within our Policy and Guidelines, you can display anything you like.

Not at this time. VirtualReality currently runs all Linux based servers.

No, you will need local Internet access in order to access your website and retrieve e-mail from your account.

Streaming audio and video is available on most business grade hosting plans. VirtualReality’s Host Manager can work with you to deliver an audio/video-based streaming multimedia content through your website.

Yes, you can use your account to build and run your business, including e-commerce. The World Wide Web has become an efficient and cost-effective means of making information available to a wide user base, and we encourage our clients to use this flexible medium. The Business plan is the least expensive way to get everything you need to start selling online.

Yes, you can upgrade your account at anytime transparently. You will pay the difference between your current account and your new account. There are no extra fees involved in upgrading.

Web-based access to Webalizer statistics is available on all hosting plans. Webalizer gives you the ability to track what domains are accessing your web site, how many “visitors” you are getting, search terms used, how much data is being transferred and much more.