We create digital services and interactive experiences that help your business thrive and delight your customers.
What is Disk Storage Space? Disk Storage Space or Quota refers to the amount of server disk storage specifically allocated to your account. This space is used to store your web site files, the html, graphics, audio clips, POP mail messages, pdfs, software and any other files that make up your web site. Each of […]
What is Data Transfer? In general, any outward bound traffic from a web site, with the exception of e-mail, is considered to be data transfer. Every time a person visits your site every web page, image, midi file, quicktime video, etc. is viewed, data transfer is generated. VirtualReality offer plans that include a generous amount […]
What is Anonymous FTP? Enabling anonymous FTP(File Transport Protocol) allows visitors to access your web site to upload and/or download files without a unique id and password. By controllable anonymous FTP, we are referring to an environment whereby anonymous access can be limited to specific files and directories.
What are Kilobytes (KB), Megabytes (MB) and Gigabytes (GB)? Space or file size on anything computer related are measured in Bytes. One single letter is a Byte. One thousand bytes is one kilobyte (KB). One thousand kilobytes is 1 megabyte (MB). 1000 megabytes is 1 gigabyte (GB).
Should I simply choose the cheapest web hosting company? This question is a good one and we’d love to answer it – Hopefully to your satisfaction! We do not believe that you should simply go for the cheapest web hosting offered. The simple fact is that a web hosting company needs to make enough money […]
Is my hosting fee refundable? Unfortunately we do not offer refunds on our web hosting accounts.
If I have my site designed myself can I still host with you? Yes – Absolutely. We would love to host your site regardless of who designed it.
I have been notified that my account has been set up but my site is still not active. Why it is so? If you have received a notification e-mail and it’s been over 48 hours, it means either that you did not point your domain name to the right DNS servers, or that your ISP’s […]
How much does additional bandwidth cost? If you need additional bandwidth for your account you will need to upgrade to a larger plan or you can top-up bandwidth as add-on to any account. The cost will depend upon the plan you select. You can also log into your control panel at any time to view your […]
How long does it take for a hosting account to be set up? New accounts are guaranteed to be set up within 24 hours from the time we receive your order’s payment. It is usually setup and accessible within 10-15 minutes even. Once an account is set up an activation notice will be sent to […]
